Before contacting them, items GetHuman1466360 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1466360's own words
I just placed an order (Order *********) that was due $** Kohl's Cash. I went through extreme lengths to order enough merchandise to receive this reward. I then placed the order, and ** minutes later it shows an item went out of stock. This change caused my order to be short by $*. When I called customer service they were unhelpful and said that they couldn't do anything about it. They couldn't cancel the order or add an item to make it qualify. I am very unhappy!
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