Before contacting them, items GetHuman1384278 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1384278's own words
I was locked out out of my Kohl's charge account. I tried to pay over the phone and it said it was confirmed but I got no email or money change on my bank account. I tried calling again they said they would have to help me at a later time. I just now got access to my account now its considered a late payment. I am not at fault I dont know why my account was locked and I dont know why the call payment was confirmed then didnt work. What is going on and is my payment now late? Can this be fixed?
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