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Kohl's Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Kohl's.

How Do I Find Cyber Monday Deals for Kohl's? Finding Cyber Monday deals for Kohl's is simple. Their website contains plenty of items placed in different categories. Cyber Monday... Read more

How Do I Unlock My Kohl's Account? As a Kohl's customer, you need to be able to access your account to shop or manage your credit card account. Kohl's maintains separate... Read more

How Do I Return an Item to Kohl's from Their Cyber Monday Sale? This article discusses the proper way to return an item purchased at Kohl's Cyber Monday sale. Instructions are given for making the... Read more

Does Kohl's Pay for Shipping on Returns or Exchanges? Kohl's does pay for shipping to return unwanted items. If you bought something from Kohl's online store, you can return it by mail... Read more

Can I use multiple promo codes on one order at Kohl's? No, Kohl's only allows one promo code to be used per order. Multiple promo codes cannot be combined or stacked together. However, you... Read more

How Do I Give Feedback About My In-Store Experience to Kohls? Kohls encourages its customers to give both positive and negative feedback about their experiences. Use these helpful tips to leave... Read more

How Do I Check That Status of My Kohl's Refund? If you would like to find out if your refund has been issued yet, you can check the status of your return by logging into your account... Read more

There's more!

Click below to show 20 more questions, answers, and complete guides to common Kohl's customer support problems.

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Recent reasons customers contacted Kohl's:

I want my payment that kohl’s took upon themselves to take out of my account stopped

I recently scheduled my payment (due ********) for ********. I looked at the statement...

*. I cannot access my payment online. I have recently switched to paper bills because t...

There sending my order to the wrong address

I am missing an item from my order Order*********** Item Sku********* (Gerson Solar B...

My name is Sharla Sloan. My charge account with Kohl's is ***-****-***. I made TWO PA...

Hello! I am an influencer named Maryam based in the United States. I run the account Sl...

I called and asked for extended times to pick yup some irders The person said they wou...

Your ordering interface is totally counterintuitive. When I typed in the one-time deliv...

Missing item in the order

Got the wrong order. Did not get what I ordered

I received my order and * of my items were missing. Online it says it was delivered but...

Did not get it any rebate information which I submitted by November just want to know d...

Ordered a sf **ers timeex watch for my husband for christmas and when he opend its not...

I keep getting emails that I have Kohls cash that I must use but it isn't in my wallet...

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Does GetHuman work with Kohl's?

GetHuman does not work with Kohl's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kohl's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kohl's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!