The delivery company, On Track, delivered my package to the wrong address. I notified t...

GetHuman-jlovdahl's customer service issue with from August 2018

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The issue in GetHuman-jlovdahl's own words
The delivery company, On Track, delivered my package to the wrong address. I notified them immediately the evening of **** and have called a few times since and as of this morning they haven’t even picked the package up from the wrong address. Having it sit outside on someone’s porch makes it susceptible to theft and any outside elements (it’s been smoky here due to recent wildfires). I would like this package delivered to me by end of day. I will then inspect it to ensure it’s in good condition and if not, I will be requesting an exchange with expedited delivery.**Thank you,*Jennifer Lovdahl
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Customer service issue
Reported by GetHuman-jlovdahl
Aug 23rd, 2018 - 4 mons ago
I have an issue with too
Seen by 3 customers so far
Similar issue to 331 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
GetHuman-jlovdahl started working on this issue
Aug 23rd 3:41pm
GetHuman-jlovdahl indicated the issue is not fixed yet.
Aug 23rd 5:01pm