I was charged twice for a payment and I am very upset that the money can not be returne...

GetHuman-prusal's customer service issue with Kohls.com from August 2018

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The issue in GetHuman-prusal's own words
I was charged twice for a payment and I am very upset that the money can not be returned to my checking account!!!!*What is wrong with you people?? I paid my balance in full so how can you take another payment of same amount??? I feel like closing the stupid account!! I needed the extra ***.** I was charged. I live on fixed income. I would like this money deposited back into my checking account ASAP or you will lose a customer and possibly other costumers as well! Thank you!*Sezair Salijoski******@***.com
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Kohls.com

Customer service issue
Reported by GetHuman-prusal
Aug 10th, 2018 - a yr ago
I have an issue with Kohls.com too
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Seen by 10 customers so far
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-prusal started working on this issue
Aug 10th, 2018 6:33pm
GetHuman-prusal indicated the issue is not fixed yet.
Aug 10th, 2018 8:19pm
GetHuman-prusal indicated the issue is not fixed yet.
Aug 12th, 2018 3:19am
GetHuman-prusal indicated the issue is not fixed yet.
Aug 13th, 2018 8:22pm