I am (along with others) are more than disappointed with Kohl's Millbury Massachusetts...

GetHuman968337's customer service issue with Kohls.com from August 2018

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I am (along with others) are more than disappointed with Kohl's Millbury Massachusetts store.*I often times go on-line to look for particular items in men's clothing or men's shoes and almost always this store NEVER has the style or the size in stock. I am almost always looking for men's Dockers (pants) or men's Docker shoes.*Today (********) I went to look for men's Docker pants size **Wx**L in what would be a more or less a dress style pant and there were NONE available in the Millbury store. Not only in that size but sizes in close proximity or even in other brands. *I also checked men's dress shoes (Dockers) and once again nothing available in my size.**This is a very frequent occurrence at this store and I am not going to drive around the local country side because this site cannot adequately stock their shelves.**I did find this size in a good quality Dockers pant with a number of colors to choose from at Sears. Very odd to me that a store that appears to be going out of business (Sears) has a far better inventory and price only minutes away from you Millbury store which had NOTHING to choose from.**You have lost me as a loyal customer because of someone's or some type of system failure at Kohl's to provide an adequate inventory for your customers to shop from directly at the store and are forced to buy on line and pay shipping.**I can do better at other places on prices and in some cases free shipping because these places care about their customers and not just the almighty dollar.**Respectfully,*Bob Montville
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Kohls.com

Customer service issue
Reported by GetHuman968337
Aug 8th, 2018 - 8 mons ago
I have an issue with Kohls.com too
Fixed
Seen by 4 customers so far
Similar issue to 282 others
0 customers following this
Items needed
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Email on Order
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Name of Account Holder
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Timeline
GetHuman968337 started working on this issue
Aug 8th, 2018 9:20pm
GetHuman968337 indicated the issue is not fixed yet.
Aug 9th, 2018 12:55am