Why on earth do require customers have separate log on usernames and passwords for onli...

GetHuman-jeankath's customer service issue with Kohls.com from June 2018

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The issue in GetHuman-jeankath's own words
Why on earth do require customers have separate log on usernames and passwords for online ordering and paying credit cards. I am locked out of my account because I stupidly put in my online info to pay my credit card. I tried the online chat to have it reset and of course they are no help. I forgot how much I HATE trying to resolve any issues with Kohls reps because I'm FORCED to freaking call your *** * which I WON'T do! And now you FORCE me to put in my email address to tell I'm quite sure that I need to call the ****. I don't use Kohls very often because of these issues. I find I can find most things Meijers which by the way is in the same lot with Kohls or order from Amazon
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Kohls.com

Customer service issue
Reported by GetHuman-jeankath
Jun 11th, 2018 - 9 mons ago
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GetHuman-jeankath started working on this issue
Jun 11th, 2018 7:01pm