I bought a Romba (Vacuum) on ********** and then I received one as a gift for Christmas...

GetHuman-dbambi's customer service issue with Kohls.com from June 2018

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The issue in GetHuman-dbambi's own words
I bought a Romba (Vacuum) on ********** and then I received one as a gift for Christmas. I returned the one that I bought to the store in Mechanicsburg, PA. I was told that the refund has to come from Kohl's corporate office. She gave me a phone number in case I didn't the refund in the mail. I never received the refund and I keep calling the number she gave me and no one answers the phone. I have left messages over and over again and no one calls me back. I don't need a phone call I just need my refund for $***.**. The Customer Service representative in the store took the item but I haven't received my refund. So I am out $***.**.
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Kohls.com

Customer service issue
Reported by GetHuman-dbambi
Jun 5th, 2018 - a yr ago
I have an issue with Kohls.com too
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Seen by 4 customers so far
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-dbambi started working on this issue
Jun 5th, 2018 3:14pm
GetHuman-dbambi indicated the issue is not fixed yet.
Jun 5th, 2018 8:28pm