Before contacting them, items GetHuman-ccjjk may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-ccjjk's own words
Purchased a watch in your NJ store. Saleswoman stated she would be able to take links out to have watch fit me. We forgot to do that. I went to Oceanside NY store near me. They did not have tool to remove links. I was told it has been on back order for a month and did not know when it would be in. All I want is to have my watch fixed so that I can wear it without loosing it. Can you please have a tool sent to Oceasinsde asap. *And have them call me at ***.***.****. Thank you.
GetHuman-ccjjk did not yet indicate what Kohls.com should do to make this right.
I have an issue with Kohls.com too
How GetHuman-ccjjk fixed the problem
We are waiting for GetHuman-ccjjk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.