New phone don’t know username

GetHuman-laurelhe's Place an Order issue with Kohls.com from April 2018

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Help with my Kohls.com issue
Before contacting them, items GetHuman-laurelhe may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
GetHuman-laurelhe's next move: talk to Kohls.com when they open.
Kohls.com's call center is closed now. We will send GetHuman-laurelhe a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-laurelhe's own words:
The problem I ran into: New phone don’t know username
I trust that Kohls.com will make this right and come up with a resolution that is fair.
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Kohls.com

Place an Order issue
Reported by GetHuman-laurelhe
Apr 25th, 2018 - 3 mons ago
I have an issue with Kohls.com too
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Seen by 3 customers so far
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Timeline
GetHuman-laurelhe started working on this issue
Apr 25th 3:01am
GetHuman-laurelhe shared this issue with your circles on Google+
Apr 25th 3:01am