Someone hacked my account. Need p***word - Log in to my account - Need to log in ?????????

GetHuman443662's customer service issue with Kohls.com from April 2018

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The issue and preferred resolution, in GetHuman443662's own words:
Log in to my account ... Someone hacked my account. Need p***word
Need to log in ?????????
Let me log in?????
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Kohls.com

My account
Customer service issue
Reported by GetHuman443662
Apr 24th, 2018 - 3 mons ago
I have an issue with Kohls.com too
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Seen by 9 customers so far
Similar issue to 209 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman443662 started working on this issue
Apr 24th 4:46pm