Just tried to return a pair of Women’s pants which still had all the tags on them. How...
GetHuman6044974's Returns issue with Kohl's from May 2021
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You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman6044974's own words
Just tried to return a pair of Women’s pants which still had all the tags on them. However I had lost my receipt. Since I had paid cash, I assumed I would receive a cash refund but no, I had to provide a phone number to see if I had a Kohl’s account. Since I do not, they would not take back my purchase and refund my money. They did offer me a portion of the amount I paid. My question is. — if Kohl’s can accept Amazon returns why make it do difficult for Kohl purchases? Guess I’ll stick with Macy’s.
GetHuman6044974 did not yet indicate what Kohl's should do to make this right.
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GetHuman6044974 indicated the issue is not fixed yet.
May 8th 2:29pm
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