Just tried to return a pair of Women’s pants which still had all the tags on them. How...

GetHuman6044974's Returns issue with Kohl's from May 2021

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Order number, Billing address, and Email address on the account (if applicable)
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You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman6044974's own words
Just tried to return a pair of Women’s pants which still had all the tags on them. However I had lost my receipt. Since I had paid cash, I assumed I would receive a cash refund but no, I had to provide a phone number to see if I had a Kohl’s account. Since I do not, they would not take back my purchase and refund my money. They did offer me a portion of the amount I paid. My question is. — if Kohl’s can accept Amazon returns why make it do difficult for Kohl purchases? Guess I’ll stick with Macy’s.

GetHuman6044974 did not yet indicate what Kohl's should do to make this right.

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How Do I Return an Item from Kohl's?Does Kohl's Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Kohl's?How Do I Exchange an Item from Kohl's?How Do I Track My Kohl's Return?
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Kohl's

Returns issue
Reported by GetHuman6044974
May 7th, 2021 - a month ago
Not resolved
Seen by 14 customers so far
Similar issue to 878 others
0 customers following this

Timeline

GetHuman6044974 started working on this issue
May 7th 11:31pm
GetHuman6044974 indicated the issue is not fixed yet.
May 8th 2:29pm

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