I have Beena customer since **** & I am about to close out my account if I cannot get m...

GetHuman5886980's customer service issue with Kohl's from March 2021

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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5886980's own words
I have Beena customer since **** & I am about to close out my account if I cannot get my userID & password taken care of. When I CN my user ID it tells me “henkel**” then when I try to change my password it tells me userID not recognised. I have had this problem for *. Onths so I have to go yo customer services to process my order.*Please help me or tell me who to go thru.*I have already gone thru the process with customer services many times & tried myself probably * dozen times. I do systems, it has to be a systems problem*Sylvia henkel ****-***-****

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How Do I Return an Item from Kohl's?Does Kohl's Pay for Shipping on Returns or Exchanges?How Do I Get a Refund from Kohl's?How Do I Exchange an Item from Kohl's?How Do I Track My Kohl's Return?
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Customer service issue
Reported by GetHuman5886980
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 901 others
0 customers following this


GetHuman5886980 started working on this issue
Mar 25th 4:39pm