I opened a Kohls card last summer and was told I would recieve one in the mail and neve...
GetHuman-roscoesc's customer service issue with Kohl's from March 2019
Help with my Kohl's issue
First: share to improve GetHuman-roscoesc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-roscoesc's next move: talk to Kohl's when they open.
Kohl's's call center is closed now. We will send GetHuman-roscoesc a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-roscoesc may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-roscoesc's own words
I opened a Kohls card last summer and was told I would recieve one in the mail and never did. I haven't thought about it until now and was going to use it and realized I never received it. I was curious if I could get one shipped. I think the address is my physical address on my application, so if it got sent there it probably got sent back since I have a PO Box instead, but for the application they said they needed my physical address. I was wanting to order a few things and use it.**Thanks for your help.
GetHuman-roscoesc did not yet indicate what Kohl's should do to make this right.
I have an issue with Kohl's too
How GetHuman-roscoesc fixed the problem
We are waiting for GetHuman-roscoesc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.