I shopped at Kohl’s yesterday (Crestwood, IL) and today (Chicago Ridge, IL). I was able...

GetHuman2224182's customer service issue with Kohl's from February 2019

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The issue in GetHuman2224182's own words
I shopped at Kohl’s yesterday (Crestwood, IL) and today (Chicago Ridge, IL). I was able to use my **% off coupon at both stores. Today the cashier also gave me my senior discount. Yesterday when I requested it, the cashier said she could not give it to me even though I told her that I NEVER had an issue before. I called customer service and the representative said if the senior discount was a different percentage than my coupon, I should have gotten it! I tried to get the credit today and customer service said she could not give it to me if it was from another store. This is irritating to me to say the least! Can you credit my account for yesterday’s charge PLEASE!
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Kohl's

Customer service issue
Reported by GetHuman2224182
Feb 16th, 2019 - 8 mons ago
I have an issue with Kohl's too
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Timeline
GetHuman2224182 started working on this issue
Feb 16th 9:50pm
GetHuman2224182 indicated the issue is not fixed yet.
Feb 16th 9:50pm