I received a Kohls letter for a person for which I serve as a representative payee for...

GetHuman-joesimon's customer service issue with Kohl's from February 2019

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The issue in GetHuman-joesimon's own words
I received a Kohls letter for a person for which I serve as a representative payee for their disability check. It concerns changes to her Kohls account. She says she doesnt have a kohls account and it needs to be cancelled. *The letter is dated ********. The last four numbers of the account are **** and it is addressed to Cheryl Bass.**It needs to be cancelled. We can be contacted at ***-***-**** and my name is Joe. *Thank you in advance.
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Kohl's

Customer service issue
Reported by GetHuman-joesimon
Feb 15th, 2019 - 8 mons ago
I have an issue with Kohl's too
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Timeline
GetHuman-joesimon started working on this issue
Feb 15th 10:06pm