Just FYI.... based on convenience and not having time to get to Kohls' physically due t...

GetHuman2147439's customer service issue with Kohl's from February 2019

1 view
 | 
366 similar
 | 
0 following
Help with my Kohl's issue
First: share to improve GetHuman2147439's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2147439's next move: call Kohl's.
The best way to get your problem resolved is to tap the button below to start calling Kohl's. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2147439 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2147439's own words
Just FYI.... based on convenience and not having time to get to Kohls' physically due to travelling, I ordered online some pants for my son (to keep him from wearing shorts in -** degree temps lol). I received * of the * orders so far (order* **********). I was extremely disappointed to find out that one of the pants still had the security tag on it. So now, I have to either A) go to the store physically to ask them to remove the tag or B) Return it. Both options now leave me with what I was trying to avoid in the beginning* having to find time to get to the store. This just went from convenient to inconvenient. I am rather disappointed that something like this would not be checked prior to shipping. Thanks.
GetHuman2147439 did not yet indicate what Kohl's should do to make this right.
I have an issue with Kohl's too
How GetHuman2147439 fixed the problem
We are waiting for GetHuman2147439 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kohl's's attention and get better help faster. Tap below to get started.
Having Kohl's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2147439 fixes it.
This email address isn't valid

Kohl's

Customer service issue
Reported by GetHuman2147439
Feb 6th, 2019 - 4 mons ago
I have an issue with Kohl's too
Not resolved
Seen by 1 customer so far
Similar issue to 366 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2147439 started working on this issue
Feb 6th 4:56pm