I have been trying for * hours to use my $** Kohl's cash online before it expires at mi...

GetHuman-tburkley's customer service issue with Kohl's from June 2018

Help with my Kohl's issue
I have been trying for * hours to use my $** Kohl's cash online before it expires at midnight. The Kohl's website is not working properly. Last month I lost $** in Kohl's cash for the same reason. I live far from a store. Why does the website keep cra****ng? It is not on my end because I am able to shop at other sites.
I trust that Kohl's will make this right and come up with a resolution that is fair.
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Kohl's

Customer service issue
Reported by GetHuman-tburkley
Jun 25th, 2018 - 2 mons ago
I have an issue with Kohl's too
Fixed
Seen by 3 customers so far
Similar issue to 30 others
0 customers following this
Items needed
Order number
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Email address on the account (if applicable)
Timeline
GetHuman-tburkley started working on this issue
Jun 25th 2:35am
GetHuman-tburkley indicated the issue is not fixed yet.
Jun 26th 12:35pm