I placed an order in January **** *The Fast *** by Michael Mosley at £*.***Why we Sleep...

GetHuman-clark_pa's customer service issue with Kobo Books from February 2019

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I placed an order in January **** *The Fast *** by Michael Mosley at £*.***Why we Sleep by Matthew Walker at £*.**.*I was not aware that these books were E books. Rang and explained to Emma C that I had made a mistake in ordering these books and she agreed to refund my money.*I have not received this refund please advise what has happened. Mrs Paula Clark Telephone number *-**** ****** and my e-mail address is *****@***.com
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Kobo Books

Customer service issue
Reported by GetHuman-clark_pa
Feb 28th, 2019 - 3 mons ago
I have an issue with Kobo Books too
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Seen by 4 customers so far
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GetHuman-clark_pa started working on this issue
Feb 28th 3:01pm