I am trying to claim a kobo gift voucher and when I buy the book and press gift card an...
GetHuman-rkjuhas's customer service issue with Kobo Books from January 2019
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The issue in GetHuman-rkjuhas's own words
I am trying to claim a kobo gift voucher and when I buy the book and press gift card and the gift card type kobo I enter in the card number and I keep getting an error stating that the card number is wrong and it is case sensitive - before you ask yes I have checked and the number I entered matches the card number on the back of the gift card. Getting really frustrated as it should be an easy process instead it is really frustrating. Thanks Katrina
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