Just placed an order for a Fire Safety and Risk Management Revision Guide for the NEBOS...

GetHuman762904's customer service issue with Kobo Books from June 2018

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The issue in GetHuman762904's own words
Just placed an order for a Fire Safety and Risk Management Revision Guide for the NEBOSH national Fire Certificate, but did not realise this was e-reading, I though it would of been a paper back book. The cost taken from my visa card was £**.**, order number **********. Would it be possible to cancel this and order a paper backed book. My contact number is *********** if needed. Angela White Facilities Assistant
I WISH TO CANCEL MY ORDER AND A WOULD LIKE A REFUND. IT NOT REALISE THIS WAS EBOOK
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Kobo Books

Customer service issue
Reported by GetHuman762904
Jun 8th, 2018 - a yr ago
I have an issue with Kobo Books too
Fixed
Seen by 6 customers so far
Similar issue to 608 others
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Timeline
GetHuman762904 started working on this issue
Jun 8th, 2018 1:18pm
GetHuman762904 indicated the issue is not fixed yet.
Jun 8th, 2018 2:38pm
GetHuman762904 indicated the issue is not fixed yet.
Jun 11th, 2018 7:01am
GetHuman762904 indicated the issue is not fixed yet.
Jun 11th, 2018 2:24pm
GetHuman762904 indicated the issue is not fixed yet.
Jun 11th, 2018 2:26pm