Roach Filth Hotel

GetHuman-tshowdad's customer service issue with Knights Inn from April 2019

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The issue in GetHuman-tshowdad's own words
Sleep and shower in a clean hotel room. ... I recently stayed at the Knights Inn in Clearwater, Florida the past Saturday and Sunday. It was the filthiest, scummiest hotel I have ever seen in my life. It was completely unsanitary, my room was infested with cockroaches that we’re crawling on me. The electrical socket which held the plug for the microwave was completely hanging loose from the wall, I had to hold it in with my hands in order for it to power up. This is a serious issue that could have initiated a fire, life threatening, totally dangerous to me. I informed the front desk, they transferred me to another room. The desk clerk when I checked in totally reeked of body odor, I nearly had to vomit. Two people were arrested on the property by the police, handcuffed, and taken into the squad car shortly after I arrived. When I was transferred to the other room, the bathroom was completely unsanitary. The toilet seat was loose, the bathroom reeked of dusty mold, there were black footprints in the tub. I requested for the bathroom to be cleaned, the following day it never occurred. There were stains on my sheets and the comforter on my bed. The vending machine downstairs was completely empty, looked like it was sitting there for about ** years without usage. Mind you, I took photographs of everyone of these issues, a total of **. The lady next to me showed me a photograph of a wolf spider that was found calling around the register of the air-conditioner. She was moved to another room as well. Another tenant showed me a spider bite from the previous day that had become infected. The trash cans outside the buildings were completely overflowing with empty beer cans, discarded food bags, etc. Once again, I have photographs of all of these things I am telling you that occurred during my stay. The air conditioner registers were completely filthy with dirt on top, the inside, etc. The pool area outside the fence was completely littered with garbage, the pool itself had dead insects crawling on top of it as well as major dirt on the bottom of the pool. I cannot believe these owners had the audacity to charge people money for staying on that property. There are other issues as well, however, I elected to inform you of the most concerning of them. Once again, this is the most unsanitary, filthiest hotel I have ever seen in my entire life. I wish to speak with someone directly as soon as possible. The other tenants mentioned that had issues discussed with me are contacting the corporate headquarters as well.
The front desk clerk smelled of body odor When I checked into the property. There were numerous accounts of episodes on this filthy property. They are all listed above in the summation.
I want total reimbursement for the stay at this Completely filthy, bug infested property.
When I checked into the property. There were numerous accounts of episodes on this filthy property. They are all listed above in the summation.
I have left numerous emails, tried to call the Knights Inn Corporate Headquarters directly, however, there is no prompt for any English response, it is totally in Spanish. This is a perfect example of why this hotel chain has such a terrible reputation. I have never stayed at one of their properties before, you can believe that I will never stay at one of their properties ever again.
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Knights Inn

Hotel stay in a clean room.
Customer service issue
Reported by GetHuman-tshowdad
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 19 others
0 customers following this
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Timeline

GetHuman-tshowdad started working on this issue
Apr 17th, 2019 2:09pm
GetHuman-tshowdad indicated the issue is not fixed yet.
Apr 18th, 2019 2:41pm
GetHuman-tshowdad indicated the issue is not fixed yet.
Apr 18th, 2019 2:42pm
GetHuman-tshowdad indicated the issue is not fixed yet.
May 3rd, 2019 8:45pm
GetHuman-tshowdad indicated the issue is not fixed yet.
May 3rd, 2019 8:52pm

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