My name isJacqueline Hargraves I live **** *th St NW * ***, Washington DC, *****. On Ma...

GetHuman2963134's customer service issue with Kmart from May 2019

Help with my Kmart issue
The issue in GetHuman2963134's own words
My name isJacqueline Hargraves I live **** *th St NW * ***, Washington DC, *****. On May **th I purchased item number ********* which is a smart watch. It arrived I believe the**th or so and the Postal Service returned it to the sender due to an incomplete address. I spoke with a customer service rep named Ella and she said I would be notified of the outcome but she also said she would see that it would be sent back out. At this point I haven’t heard anything. I would very much like to have the watch if possible. Please would you inquire my email address is. *****@***.com. My contact numbers are (***)******* or (***)*******. Thank you for your help.

GetHuman2963134 did not yet indicate what Kmart should do to make this right.

How GetHuman2963134 fixed the problem
I contact get the human.com they never called me but they did continue to check with me to see if my problem had been solved. Following day I was informed my item was on its way back to me.
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Kmart

Customer service issue
Reported by GetHuman2963134
May 22nd, 2019 - 2 years ago
Fixed
GetHuman2963134 shared how to fix
Seen by 16 customers so far
Similar issue to 1249 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder

Timeline

GetHuman2963134 started working on this issue
May 22nd, 2019 2:07am
GetHuman2963134 indicated the issue is not fixed yet.
May 22nd, 2019 7:59am
GetHuman2963134 indicated the issue is not fixed yet.
May 22nd, 2019 8:03am
GetHuman2963134 indicated the issue is not fixed yet.
May 22nd, 2019 8:04am
GetHuman2963134 indicated the issue is not fixed yet.
May 22nd, 2019 8:05am
GetHuman2963134 confirmed the issue is fixed. Hooray!
May 23rd, 2019 2:33am