I bought mini games for my kids.Delivery guy came today showed me one of items was dama...

GetHuman-liyanilu's customer service issue with Kmart from March 2019

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The issue in GetHuman-liyanilu's own words
I bought mini games for my kids.Delivery guy came today showed me one of items was damaged.At the night ,I call to customer services to ask them I can return the item to get good one,but agent told me I have to pay *dollar to send the driver to pick up the item,after I turn the item I cannot get good condition one.This is first time I order from Kmart.I feel so disappointed with the order and service.I need refund now.
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Kmart

Customer service issue
Reported by GetHuman-liyanilu
Mar 27th, 2019 - a mon ago
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Seen by 3 customers so far
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GetHuman-liyanilu started working on this issue
Mar 27th 2:53am