Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1963482 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman1963482's own words
you had a sale while I was shopping - $** off for a $** purchase to use *** to whatever. I purchased $**.** in merchandise. But $* was tax. I returned it all and added an item to bring it to over $** before taxes. **I went back *** to use the $** and they said it wasn't linked to my account and I didn't get the $** but to call customer service to have them handle it. Now what? I have all * receipts - purchase, return and purchase with $** before taxes.
GetHuman1963482 did not yet indicate what Kmart should do to make this right.
I have an issue with Kmart too
How GetHuman1963482 fixed the problem
We are waiting for GetHuman1963482 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.