I bought my husband a pair of wrangler jeans to keep for Christmas. I no longer have th...

GetHuman-henschel's customer service issue with Kmart from January 2019

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The issue in GetHuman-henschel's own words
I bought my husband a pair of wrangler jeans to keep for Christmas. I no longer have the receipt and I got the wrong size. I just wanted to exchange for a smaller size. Since I had no receipt they ask to see my kmart card. They scanned it and said I hadn't purchased them in the last ** days so they couldn't exchange them. I do shop at kmart a lot so this just makes me pissed off. It's not an expensive item and I'm not asking for money back. Why is this so hard to do. I would just like to get a different size pair of jeans.
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Kmart

Customer service issue
Reported by GetHuman-henschel
Jan 5th, 2019 - 4 mons ago
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Seen by 9 customers so far
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