I ordered VTech Soothing Songs Bear in Pink on **-**-** and paid fir it plus $*.** for...

GetHuman1716634's customer service issue with Kmart from December 2018

17 views | 734 similar | 0 following
Help with my Kmart issue
Next: our robot will wait on hold for GetHuman1716634 to get a Kmart rep on the line!
Always use the GetHuman Phone to call Kmart. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1716634's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1716634 may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
The issue in GetHuman1716634's own words
I ordered VTech Soothing Songs Bear in Pink on **-**-** and paid fir it plus $*.** for shipping. It arrived yesterday (**.**.**). I was sent the WRONG color....I received a blue bear. Just had a new Grandaughter and I wanted PINK!! The order * is: *********, and my name is Carol Cosgrove. Now it appears that I'm required to pay more additional shipping to return the wrong item you sent me!?? This is ridiculous And it has upset me very much. If I lived near a Kmart store, I would hZve went there and bought it. Why do u sell cushy ers items that you do not even have in stock. I spent a lot of time online trying to find the PINK Bear, ordered it, paid for it plus the shipping cost and was sent the wrong color! I do expect to be *Compensated for this bad business transaction! Please send me the Pink Bear and the return postage and I will return the Blue Bear! Home phone ****-***-****. Thank you, and I will be looking forward to hearing from you ASAP! carol Cosgrove

GetHuman1716634 did not yet indicate what Kmart should do to make this right.

How GetHuman1716634 fixed the problem

We are waiting for GetHuman1716634 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kmart's attention and get better help faster. Tap below to get started.
Having Kmart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1716634 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1716634
Dec 8th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 734 others
0 customers following this


GetHuman1716634 started working on this issue
Dec 8th, 2018 2:04pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies