I purchased **% of my Christmas presents for my family from Kmart. I spent close to...

GetHuman1816161's customer service issue with Kmart from December 2018

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The issue in GetHuman1816161's own words
I purchased **% of my Christmas presents for my family from Kmart. I spent close to $*,***. I had a pair of jeans for a grandson that didn't fit by one size because he had had a growth spurt. They were $* jeans. But because I had purchased them too many days ago, they wouldn't let me even exchange them for the correct size. I find this utterly ridiculous. They know that they were purchased there because they found them on my credit card. And I know what your return policy is. I am disabled and unemployed. I shop for * months if not more for my familiys Christmas gifts so that I can buy everybody nice things. But I won't be buying from Kmart ever again. If you are so stingy that just because it was a few days past the time to return it I can't even exchange it for the correct one, then I will no longer give you my business. And I know I'm only one person but I will be sure to let everyone I know know. Walmart would have said "Sure. Just go back and get the right size." I'm extremely offended and very disappointed with Kmart. I will be taking my business elsewhere from now on.

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Kmart

Customer service issue
Reported by GetHuman1816161
Dec 23rd, 2018 - 3 years ago
I have an issue with Kmart too
Not resolved
Seen by 11 customers so far
Similar issue to 834 others
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GetHuman1816161 started working on this issue
Dec 23rd, 2018 12:35am

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