I recieved an email yesterday that my order was ready for pickup, i have been waiting f...

GetHuman1617454's customer service issue with Kmart from November 2018

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The issue in GetHuman1617454's own words
I recieved an email yesterday that my order was ready for pickup, i have been waiting for over ** minutes with nobody looking for my items, and extremely rude store reps.*Initially i lined up at customer service and she told me to go to another line for some reason. I mentioned i was picking up an online order and didnt want to hold up the register seeing there was only one other register open.*Anyhow it took ** minutes to get my items and i am counting from the time i gave my I.D to the rude kmart rep.*This is why people dont shop here, the people that are being hired have no drive to satisfy customers, theyre there like they dont want to be and feel they could do what they want vs what the job describes. *For someone to be at a customer service desk and not be able to get or find an item is obsurd.

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Customer service issue
Reported by GetHuman1617454
Nov 24th, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 622 others
0 customers following this


GetHuman1617454 started working on this issue
Nov 24th, 2018 5:48pm