I was shopping at Kmart at **** Charleston Highway in Columbia, South Carolina for my s...

GetHuman1531164's customer service issue with Kmart from November 2018

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The issue in GetHuman1531164's own words
I was shopping at Kmart at **** Charleston Highway in Columbia, South Carolina for my son's Birthday. This was October **, ****. We headed to the toys section and we were greeted by a nasty retailer who saw us and others mum led under her breathe and rubbed her head like we was going to give her a migraine. I ignored her and literally thought she was tired. She talked mess about us and everyone that was over there to another Kmart worker. She said she saw me the customer and adult with a toy and she didn't know where I put it. We weren't throwing toys all over the place but it's not the customers job to tip-toe around. We made * purchases from that area that night. She also stopped another Kmart worker and proceeds to talk trash about us again. Now I'm not just an customer but I'm also an ex Kmart employee who work in the toy section * months pregnant with all day Morning sickness. I worked at two locations in Fort Jackson and Springfield in Virginia. That kind of customer service is never acceptable. She also followed us around to try and see where we put the toys. What on earth? I've never! Like I said I worked there before and we weren't throwing toys every where any way. I know how it feels but she was very rude and unlikely it was most unpleasant. This situation should be handled. She was a short light skinned lady. I was going to call for the manager but we had go to another store. I did not have to shop at this store, I came just because I didn't go to Kmart in a while and I used to like the store. I will never go again. Just because of the blatant disrespect.

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Customer service issue
Reported by GetHuman1531164
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 557 others
0 customers following this


GetHuman1531164 started working on this issue
Nov 9th, 2018 6:32pm

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