I was at your Farmingville, NY store today. This store is the ABSOLUTE WORST!!! There's...

GetHuman-lunachk's customer service issue with Kmart from September 2018

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I was at your Farmingville, NY store today. This store is the ABSOLUTE WORST!!! There's never more than * registers open at any given time no matter how long the lines.**I KNEW I had FREECASH so when I bought a pair of pants and a pair of sandals for my daughter today I asked the cashier to check my account. She said "You have ** cents." I KNEW I had an email with FREECASH, but after being in line for ** MINUTES for * items, I didn't have time to argue. **Then tonight I received a reminder email about my FREECASH, which really pissed me off!**This store needs to close. The lines are ridiculous & the employees are awful. Not all! Some have been very helpful in the past, but your crew at *:**pm on ******* were all awful!
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Customer service issue
Reported by GetHuman-lunachk
Sep 23rd, 2018 - 4 mons ago
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Items needed
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
GetHuman-lunachk started working on this issue
Sep 23rd, 2018 2:57am