I wanted to report a poor experience that i had during a shopping trip earlier this mon...

GetHuman-nuryrn's customer service issue with Kmart from September 2018

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The issue in GetHuman-nuryrn's own words
I wanted to report a poor experience that i had during a shopping trip earlier this month. On ******** I visited the store located in Key Largo since I had been there the day before and needed to return an item. The young lady whose name was "Clarenesha" was not helpful and did not do her best to assist with the return. She was upset because the receipt was torn and i tried to explain to her that this occurred because the printer was not working the day before. She would not listen and another lady had to intervene. In addition, another item i bought at the time did not have a price tag and she and was upset about that too and made me go all the way to get another one. Her attitude was not nice and what is ironic was that she was working the "customer service" desk. Your store in Key Largo one of the few stores in the keys area and is visited by many people. It would be wise to have people who are courteous with your customers not cashiers with attitude. Thanks for ypur attention to this issue it was very upsetting.

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Kmart

Customer service issue
Reported by GetHuman-nuryrn
Sep 17th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 384 others
0 customers following this

Timeline

GetHuman-nuryrn started working on this issue
Sep 17th, 2018 1:21am