I AM unable to edit my delivery options and I did not put my apartment number on my ord...

GetHuman-shawnksa's customer service issue with Kmart from June 2018

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The issue in GetHuman-shawnksa's own words
I AM unable to edit my delivery options and I did not put my apartment number on my order and now can not receive my package, ups said the next step is to contact you guys. If I can not edit my delivery address I need a refund so I can order again. I am unable to go out of town to pick up a package
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Kmart

Customer service issue
Reported by GetHuman-shawnksa
Jun 24th, 2018 - 6 mons ago
I have an issue with Kmart too
Fixed
Seen by 4 customers so far
Similar issue to 160 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-shawnksa started working on this issue
Jun 24th 12:43pm
GetHuman-shawnksa indicated the issue is not fixed yet.
Jun 25th 3:27pm
GetHuman-shawnksa indicated the issue is not fixed yet.
Jun 27th 3:27pm