I received my order for * curtain sets but only received *. When I called customer serv...

GetHuman-kibcrack's customer service issue with Kmart from May 2018

4 views
 | 
669 similar
 | 
0 following
Help with my Kmart issue
How did GetHuman-kibcrack do it?
Waiting to hear how GetHuman-kibcrack fixed the problem to share with other customers.
The issue in GetHuman-kibcrack's own words
I received my order for * curtain sets but only received *. When I called customer service I was told if they reordered the missing set I would be charged more money plus shipping. This is ridiculous considering that it isn't my fault. It is the kmart employees fault for not sending *. I took the refund only because I was upset with this horrible customer service. I think kmart should have to send me my missing set of curtains and not charge me shipping that should come out of their pocket to fix their mistake. I'm a long time customer and rarely ever have issues so this is very disappointing to me.
GetHuman-kibcrack did not yet indicate what Kmart should do to make this right.
I have an issue with Kmart too
How GetHuman-kibcrack fixed the problem
We are waiting for GetHuman-kibcrack to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kmart's attention and get better help faster. Tap below to get started.
Having Kmart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kmart email you?
This email address isn't valid
Follow this issue
See how GetHuman-kibcrack fixes it.
This email address isn't valid

Kmart

Customer service issue
Reported by GetHuman-kibcrack
May 23rd, 2018 - 6 mons ago
I have an issue with Kmart too
Fixed
Seen by 4 customers so far
Similar issue to 669 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-kibcrack started working on this issue
May 23rd 11:13pm
GetHuman-kibcrack indicated the issue is not fixed yet.
May 24th 12:31am
GetHuman-kibcrack confirmed the issue is fixed. Hooray!
May 25th 1:47am