I received my order for * curtain sets but only received *. When I called customer serv...

GetHuman-kibcrack's customer service issue with Kmart from May 2018

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I received my order for * curtain sets but only received *. When I called customer service I was told if they reordered the missing set I would be charged more money plus shipping. This is ridiculous considering that it isn't my fault. It is the kmart employees fault for not sending *. I took the refund only because I was upset with this horrible customer service. I think kmart should have to send me my missing set of curtains and not charge me shipping that should come out of their pocket to fix their mistake. I'm a long time customer and rarely ever have issues so this is very disappointing to me.
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Customer service issue
Reported by GetHuman-kibcrack
May 23rd, 2018 - 8 mons ago
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Items needed
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
GetHuman-kibcrack started working on this issue
May 23rd, 2018 11:13pm
GetHuman-kibcrack indicated the issue is not fixed yet.
May 24th, 2018 12:31am
GetHuman-kibcrack confirmed the issue is fixed. Hooray!
May 25th, 2018 1:47am