one week ago i bought a pair of shoes for my granddaughter and a pair of jeans for me...

GetHuman681077's customer service issue with Kmart from May 2018

Help with my Kmart issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman681077's own words
one week ago i bought a pair of shoes for my granddaughter and a pair of jeans for me, I told the cashier that I wanted to use my points, and she didn't.*Receipt * ***** ********* ******she then sent me to the return desk and he retrned everything and used my points and coupons,but I have been waiting a week now for the money to be returned to my account! I'm very upset over this because i told her to begin with to use my points and the coupon I had. Please get my money back into my account now!!
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Kmart

Customer service issue
Reported by GetHuman681077
May 13th, 2018 - 10 mons ago
I have an issue with Kmart too
Not resolved
Seen by 10 customers so far
Similar issue to 379 others
0 customers following this
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Timeline
GetHuman681077 started working on this issue
May 13th, 2018 10:22pm
GetHuman681077 indicated the issue is not fixed yet.
May 13th, 2018 11:56pm
GetHuman681077 indicated the issue is not fixed yet.
May 13th, 2018 11:57pm
GetHuman681077 indicated the issue is not fixed yet.
May 14th, 2018 2:17pm
GetHuman681077 indicated the issue is not fixed yet.
May 15th, 2018 12:11am
GetHuman681077 indicated the issue is not fixed yet.
May 16th, 2018 11:53pm