RSB-* sound bar. problem started about * months ago, but was intermittent. Even with f...

GetHuman-sstu's customer service issue with Klipsch from December 2018

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The issue in GetHuman-sstu's own words
RSB-* sound bar. problem started about * months ago, but was intermittent. Even with fresh battery in remote, remote power button will not turn the bar on. no button on remote will turn unit on.*The product manual is so well written, I don't think anybody that reads and speaks English could determine what button or buttons should turn power on to bar if they had no remote.*Above was question ****. Would a hard reset of the unit fix this issue?**. Why did this problem start happening?*I spent a considerable amount of cash for this product. I could have bought something for half the cash. The sound quality might not be the same as your unit, but I'm only using if for tv and computer sound in my bedroom.*Please give me a y*tip on how to fix the power issue and I won't need to write a negative review of this product.*PS I have a pair of older model Klipsch floor speakers that I will never get rid of.

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Klipsch

Customer service issue
Reported by GetHuman-sstu
Dec 8th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-sstu started working on this issue
Dec 8th, 2018 5:20am

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