Aucun mail*sms payement effectu* !

GetHuman6117972's customer service issue with Kiwi.com from May 2021

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The issue in GetHuman6117972's own words
Bonjour j’ai r*serv* un billet aller retour pour Gen*ve - Tanger sur kiwi.com (web) sur mon t*l*phone sans cr*er de compte. apr*s avoir remplis le formulaire, rentrer les num*ros de ma carte et confirm* le payement via le site de ma banque un *crans blanc c’est affich*, apr*s **min d’attente rien de nouveau et aucun mail de confirmation. j’ai essay* de recommander le m*me ticket mais le payements a *t* refus* donc l’argent a bien *t* pr*lev*.*Mon ami a eu exactement le m*me probl*me mais avec un t*l*phone diff*rent et une banque diff*rente

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Kiwi.com

Customer service issue
Reported by GetHuman6117972
May 27th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 4873 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman6117972 started working on this issue
May 27th 11:47am
GetHuman6117972 indicated the issue is not fixed yet.
May 28th 2:59pm

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