I need Kiwi to add a reservation to my bookings. I am looking at the e-ticket from Kiwi so I know I have a reservation.

GetHuman5884146's customer service issue with Kiwi.com from March 2021

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman5884146's own words
I need this reservation added to my bookings ... I have Kiwi invoice ****-******** issued on September *, **** for a Easyjet March **, **** flight from Milan to Charles de Gaulle, Booking number *********. I cannot find this reservation in “my bookings”. Kiwi chat yesterday said to contact their help desk which I guess is you. I need Kiwi to add this reservation to "my bookings" so I can change the flight. Kiwi will do nothing unless the reservation is in my bookings.
Unless Kiwi adds this reservation to my bookings I can't make a change
I need Kiwi to add this reservation to my bookings so I can make a flight change
I've been a Kiwi customer since ****. I am not happy that I cannot contact Kiwi directly - in any form. I expected I would be able to call*email and have this issue dealt with.
I contacted Kiwi on Monday via chat and they said they could do nothing as this reservation isn't in my bookings and to contact their help line.
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Kiwi.com

my bookings
Customer service issue
Reported by GetHuman5884146
Mar 24th, 2021 - a month ago
Not resolved
Seen by 12 customers so far
Similar issue to 4715 others
0 customers following this

Timeline

GetHuman5884146 started working on this issue
Mar 24th 9:00pm
GetHuman5884146 indicated the issue is not fixed yet.
Mar 25th 3:09am
GetHuman5884146 indicated the issue is not fixed yet.
Mar 25th 3:10am
GetHuman5884146 indicated the issue is not fixed yet.
Mar 25th 3:19am