booking number: *********Reservation number: UWKL*T**Turkish Airlines informed...

GetHuman5314939's customer service issue with from September 2020

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The issue in GetHuman5314939's own words booking number: *********Reservation number: UWKL*T**Turkish Airlines informed me that they have refunded my ticket on ** Mar ****. Unfortunately they refunded to Mastercard number starting & ending with: ***.....*** which is NOT my credit card account number which I used to purchase the ticket from Upon calling Turkish Airlines' customer representative in Kuala Lumpur they informed me that they refunded to because I purchased the ticket from so naturally they do not have my credit card details. *Although I did not request for refund through, it is a fact that Turkish Airlines has refunded to on ** Mar ****. *Therefore, I will appreciate if can refund the money to my credit card account without further delay. should have done so when you received the refund money from Turkish Airlines. *I have written an email to you on ** Aug **** to ask you about my refund but had the gall to tell me that I did not request the refund through Whether I requested the refund through or not is totally irrelevant now because it is a fact that Turkish Airlines had refunded to *Please resolve the refund asap without further delay. **Regards, *Ong Kim Buai (Ms)

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Customer service issue
Reported by GetHuman5314939
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 48 customers so far
Similar issue to 3849 others
0 customers following this


GetHuman5314939 started working on this issue
Sep 30th, 2020 2:33am
GetHuman5314939 indicated the issue is not fixed yet.
Sep 30th, 2020 2:33am