Santa Marta, Colombia.*Concerning: Booking ***********Dear Sir,*You have cancelled the...

GetHuman-sigrids's Refund a Charge issue with Kiwi.com from March 2020

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-sigrids's own words
Santa Marta, Colombia.*Concerning: Booking ***********Dear Sir,*You have cancelled the flight from London to Cph on the **st of March ****, flight nr FR****. Instead you offer some alternatives that are all very inconvinient and also expensive.*I have found an option to get to final destination Copenhagen Denmark with departure from Madrid at a lower price than London-Cph as proposed by you.*As the cancelled trip means extra costs for me you will according to terms be obliged to refund these.*AS my trip from Madrid to Copenhagen is less expensive and some ** hours shorter in duration I propose you refund me the cost of this ticket ***.** euro (Madrid to Copenhagen). This will be a win win situation. I get home at more or less same time as the travel I paid and had confirmed and the added cost for Kiwi will be les than proposed option by Kiwi.*I hope you can agree to this solution*Looking forward to hearing from very soon*Thank you in advance*best Regards*Sigrid Sand Westergaard

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Kiwi.com

Refund a Charge issue
Reported by GetHuman-sigrids
Mar 19th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4598 others
0 customers following this

Timeline

GetHuman-sigrids started working on this issue
Mar 19th, 2020 11:01pm