I booked a flight from uth * USM round trip from November **th and return December *th...

GetHuman3787355's Change a Reservation issue with Kiwi.com from October 2019

Help with my Kiwi.com issue
The issue in GetHuman3787355's own words
I booked a flight from uth * USM round trip from November **th and return December *th. I never received an email back. So something went wrong. By entering my credit card numbers, I want to make sure I was not charged for the booking. Or there was a mistake in my email address. Please advise. Thank you

GetHuman3787355 did not yet indicate what Kiwi.com should do to make this right.

How GetHuman3787355 fixed the problem
I looked at my bank accounts, and there was no draw * the amount of the trip. Therefore I rebooked and things went well. however, there was a bogus $***.** charge to my account. It was from booking.com in Amsterdam. So I must have got hacked while I was attempting to book on kiwi. All my information was already on their site. I will go to the bank this morning. But I am sure it has already been paid and cannot do anything about that. Thank you for your help. Terry underdahl
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Kiwi.com

Change a Reservation issue
Reported by GetHuman3787355
Oct 18th, 2019 - 3 years ago
Fixed
GetHuman3787355 shared how to fix
Seen by 28 customers so far
Similar issue to 18234 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman3787355 started working on this issue
Oct 18th, 2019 11:03am
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 5:11pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 5:14pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 5:22pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 6:39pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 6:44pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 6:49pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:02pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:05pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:06pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:08pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:09pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:18pm
GetHuman3787355 indicated the issue is not fixed yet.
Oct 18th, 2019 7:19pm
GetHuman3787355 confirmed the issue is fixed. Hooray!
Oct 19th, 2019 11:50am

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