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I booked a flight from uth * USM round trip from November **th and return December *th...

GetHuman3787355's Change a Reservation issue with Kiwi.com from October 2019

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The issue in GetHuman3787355's own words

I booked a flight from uth * USM round trip from November **th and return December *th. I never received an email back. So something went wrong. By entering my credit card numbers, I want to make sure I was not charged for the booking. Or there was a mistake in my email address. Please advise. Thank you

GetHuman3787355 did not yet indicate what Kiwi.com should do to make this right.

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How GetHuman3787355 fixed the problem

I looked at my bank accounts, and there was no draw * the amount of the trip. Therefore I rebooked and things went well. however, there was a bogus $***.** charge to my account. It was from booking.com in Amsterdam. So I must have got hacked while I was attempting to book on kiwi. All my information was already on their site. I will go to the bank this morning. But I am sure it has already been paid and cannot do anything about that. Thank you for your help. Terry underdahl

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Kiwi.com

Change a Reservation issue

Reported by GetHuman3787355

Oct 18th, 2019 - 3 years ago

I have an issue with Kiwi.com too

Fixed

GetHuman3787355 shared how to fix

Seen by 28 customers so far

Similar issue to 18234 others

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Items needed

Flight Number

Confirmation Number

Ticket Number

Email on Order

Phone Number on Order

Name of Passengers

Home Address

Date of Birth