Hello there my name is yousef FARHAN *I booked fight from Luton to Amman through kiwi o...

GetHuman-deraban_'s customer service issue with Kiwi.com from August 2019

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Before contacting them, items GetHuman-deraban_ may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-deraban_'s own words
Hello there my name is yousef FARHAN *I booked fight from Luton to Amman through kiwi on ******** we landed in Vilnius airport in *** to the the other flight to Amman with Ryanair air they refused to let my son karam FARHAN on the flight as his passport validly was less than six months so we couldn’t make it and we had to stay in Vilnius airport feeling very disappointed and hopeless and I had to book a flight back home to Luton which cost me ***€ and I’m home now so our holiday was ruined and I feel all the money I’ve paid for this holiday flight*baggage*etc is wasted our hearts is broken all of this because we wasn’t notified about this matter So please guys you need to help us because you didn’t tell us anything about such a think like this when we booked this flight

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Kiwi.com

Customer service issue
Reported by GetHuman-deraban_
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 16592 others
0 customers following this

Timeline

GetHuman-deraban_ started working on this issue
Aug 3rd, 2019 7:48am
GetHuman-deraban_ indicated the issue is not fixed yet.
Aug 3rd, 2019 12:32pm
GetHuman-deraban_ indicated the issue is not fixed yet.
Aug 3rd, 2019 12:37pm
GetHuman-deraban_ indicated the issue is not fixed yet.
Aug 4th, 2019 7:55am
GetHuman-deraban_ indicated the issue is not fixed yet.
Aug 6th, 2019 10:12pm

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