*. I booked a Spicejet flight for ** May **** (booking *********), PNRWDDF*Q. The cost...
GetHuman-paulsede's Refund a Charge issue with Kiwi.com from May 2019
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The issue in GetHuman-paulsede's own words
*. I booked a Spicejet flight for ** May **** (booking *********), PNRWDDF*Q. The cost online was *,*** INR. The US$ to INR that date was between **-** INR for * US $ or approximately US$**. The debit on my Schwab Bank*Visa card was for $***.**. Paid to KIWI.Com sro ************** on **May****. So, from the start, an overcharge.***. Very confusing situation at check-in. I was told the flight was delayed, after returning to check-in counter after going to buy a coffee I was told that the counter was closed and even denied that the flight had been delayed. The staff at the counter were not helpful in the least. They did nothing to help me although there was time enough to get me on the flight. NO OFFER TO ASSIST OR MITIGATE THE PROBLEM--ZERO, ZILCH, NADA !****. I had no alternative but to purchase a new ticket. Bought a GOAIR ticket for the DEL-IXT flight for the next day flight at ****. I sat in the airport until the flight ** hours later. The ticket cost *,*** INR at the airport. The ticket was essentially the same as I had purchased online through kiwi.com for the Spicejet flight.***. I did not have a smart cell phone, but I did attempt to contact kiwi via the internet, but their e-mail*chatline features were not working--that's when I gave up and bought the *nd ticket.***. I want a refund for the initial Spicejet ticket overcharge. Second, I want to be compensated for being denied boarding. I have traveled to *** countries and sojourn most of the year. I checked kiwi.com's reputation on line some days after* it appears my problem was an anomaly
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