We filed a dispute with Kiwi regarding a flight cancellation and a refund due through o...

GetHuman-chouaibe's customer service issue with Kiwi.com from May 2019

Help with my Kiwi.com issue
The issue in GetHuman-chouaibe's own words
We filed a dispute with Kiwi regarding a flight cancellation and a refund due through our bank(AFCU). You refuted that dispute asserting that your company is only an agent for the airlines contracted. That is all well and good but are you not an agent for your customers also? Would it not behoove you to act on the customers behalf? As it stands my husband (Bouchaib El Kadi is out $*****Do you consider this fair? And will you not attempt to contact any and all airlines contracted in a way to assist Mr. El Kadi in getting some of his investment returned?*Please respond ASAP to this request.
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Customer service issue
Reported by GetHuman-chouaibe
May 18th, 2019 - a mon ago
I have an issue with Kiwi.com too
Not resolved
Seen by 3 customers so far
Similar issue to 13744 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-chouaibe started working on this issue
May 18th 9:49pm
GetHuman-chouaibe shared this issue with friends on Facebook
May 18th 9:49pm