We filed a dispute with Kiwi regarding a flight cancellation and a refund due through o...
GetHuman-chouaibe's customer service issue with Kiwi.com from May 2019
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The issue in GetHuman-chouaibe's own words
We filed a dispute with Kiwi regarding a flight cancellation and a refund due through our bank(AFCU). You refuted that dispute asserting that your company is only an agent for the airlines contracted. That is all well and good but are you not an agent for your customers also? Would it not behoove you to act on the customers behalf? As it stands my husband (Bouchaib El Kadi is out $*****Do you consider this fair? And will you not attempt to contact any and all airlines contracted in a way to assist Mr. El Kadi in getting some of his investment returned?*Please respond ASAP to this request.
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