Hello. My booking number is ** *** *** and my flight is on the **th of May. I was just...

GetHuman2879168's customer service issue with Kiwi.com from May 2019

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Hello. My booking number is ** *** *** and my flight is on the **th of May. I was just reviewing my information regarding my travel and while i originally put my details as an American citizen, the system by itself put Greek. Now i am trying to change it and it says we are experiencing turbulence, try again later, plus it says that i will be charged. I do not want to be charged for something that it wasn't my mistake so please make sure i will not be charged for the change of citizenship since as i already mentioned i put United States and not Greece. I will be waiting for a reply. Thank you.
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Kiwi.com

Customer service issue
Reported by GetHuman2879168
May 7th, 2019 - a mon ago
I have an issue with Kiwi.com too
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Seen by 4 customers so far
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman2879168 started working on this issue
May 7th 1:23pm
GetHuman2879168 indicated the issue is not fixed yet.
May 7th 1:26pm
GetHuman2879168 confirmed the issue is fixed. Hooray!
May 8th 2:14pm