I want to know what's going on with my alternative flight option since Wow air is not f...

GetHuman-nenadmp's customer service issue with Kiwi.com from March 2019

Help with my Kiwi.com issue
The issue in GetHuman-nenadmp's own words
I want to know what's going on with my alternative flight option since Wow air is not flying anymore, I still want to travel and I sent an email before and got info that kiwi.com will get back to me with solution and that someone will send me an answer in *-* hours. It was like ** hours ago
GetHuman-nenadmp did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-nenadmp fixed the problem
After I called Kiwi.com office in UK twice which cost a lot, and I told them that I found flight which fits into my trip, they sent me totally different alternative with request to pay additional €***. I looked on cheapoair.com and found new flight which is one day shorter and price was €***. I requested refund from kiwi.com and got back $*** from $*** I originally paid for the flight. Total loss you can calculate yourself and make your own judgement where you are going to look for the ticket in future.
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Kiwi.com

Customer service issue
Reported by GetHuman-nenadmp
Mar 29th, 2019 - 6 mons ago
I have an issue with Kiwi.com too
Fixed
GetHuman-nenadmp shared how to fix
Seen by 3 customers so far
Similar issue to 144 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-nenadmp started working on this issue
Mar 29th 9:13am
GetHuman-nenadmp confirmed the issue is fixed. Hooray!
Mar 30th 9:29am