We booked a flight throught kiwi.com leaving Istanbul on April * at *:**am (reserve cod...

GetHuman-joha_az's Cancel a Reservation issue with Kiwi.com from March 2019

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The issue in GetHuman-joha_az's own words
We booked a flight throught kiwi.com leaving Istanbul on April * at *:**am (reserve code: ********), however that reservation could not be completed and we tried again using kiwi.com for the same schedule. This time the Booking was succesful but you confirmed the flight on April *, at *:**am instead of *:**am (reserve code: ********). We didnt realized this change until now that we are preparing our trip and its impossible to us to board this flight since we will be arriving at Istambul from El Cairo at *:**am, so please we would like you to help us with this issue moving our booking for the original planned hour (*:**am) or, if it is not possible, refunding the fare for us to look for *:**am flight directly with the airline.**Thanks in advanced and we look forward to hearing from you ASAP.
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Kiwi.com

Cancel a Reservation issue
Reported by GetHuman-joha_az
Mar 28th, 2019 - a mon ago
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GetHuman-joha_az started working on this issue
Mar 28th 3:50pm