Hi, my english is not that good so i apologize in advance.*I was in Thailand and tried...

GetHuman-t_bugan's customer service issue with Kiwi.com from March 2019

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The issue in GetHuman-t_bugan's own words
Hi, my english is not that good so i apologize in advance.*I was in Thailand and tried to book TWO TIMES a flight from Kayak.com which was forwarded to Kiwi. com. I wrote down all my details and then i payed the flight with my credit card. After paying a verifying site opened, there i was asked to scan my passport with my phone after that i needed to take a selfie. Both of them was succesfully uploaded, BUT after then my payment was cancelled and i couldnt book this flight. After this desaster i treid all procedure AGAIN and the same happend and after that my credit card was BLOCKED.* I AM NOT ABLE TO BOOK A FLIGHT FROM KIWI.COM, WHY please can you help me? *I am booking the most of my flights from Kayak.com and its very annoying that i cant make the payement , CAN YOU HELP ME OUT PLEASE.*Kind Regards*Tamer Bugan
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Kiwi.com

Customer service issue
Reported by GetHuman-t_bugan
Mar 12th, 2019 - 5 mons ago
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GetHuman-t_bugan started working on this issue
Mar 12th 10:45am