Hi, my english is not that good so i apologize in advance.*I was in Thailand and tried...

GetHuman-t_bugan's customer service issue with Kiwi.com from March 2019

9996 similar
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-t_bugan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-t_bugan's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-t_bugan will want to follow the link below to head to their help center. We will check on GetHuman-t_bugan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-t_bugan may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-t_bugan's own words
Hi, my english is not that good so i apologize in advance.*I was in Thailand and tried to book TWO TIMES a flight from Kayak.com which was forwarded to Kiwi. com. I wrote down all my details and then i payed the flight with my credit card. After paying a verifying site opened, there i was asked to scan my passport with my phone after that i needed to take a selfie. Both of them was succesfully uploaded, BUT after then my payment was cancelled and i couldnt book this flight. After this desaster i treid all procedure AGAIN and the same happend and after that my credit card was BLOCKED.* I AM NOT ABLE TO BOOK A FLIGHT FROM KIWI.COM, WHY please can you help me? *I am booking the most of my flights from Kayak.com and its very annoying that i cant make the payement , CAN YOU HELP ME OUT PLEASE.*Kind Regards*Tamer Bugan
GetHuman-t_bugan did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-t_bugan fixed the problem
We are waiting for GetHuman-t_bugan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-t_bugan fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-t_bugan
Mar 12th, 2019 - 5 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 4 customers so far
Similar issue to 9996 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-t_bugan started working on this issue
Mar 12th 10:45am