I got robbed**I purchased an expensive flight with bags traveling with small children...

GetHuman-harpamom's customer service issue with Kiwi.com from February 2019

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-harpamom will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-harpamom can let us know if they help or not.
Before contacting them, items GetHuman-harpamom may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-harpamom's own words
I got robbed**I purchased an expensive flight with bags traveling with small children**When I arrived at luton we picked up our bags went straight to ryanair to collect our connecting flight tickets and this ** min before the flight**The staff was so impolite the refused to let us board the airplane***I will never travel to England again**I was traveling with * small children to malaga Spain**This is not easy to fly from Iceland to malaga**They was so rude I cry alot**And they told me I had to buy another flight for *** €**And take taxi to Stansted that's *** € more**And there they made me pay all my * bags again *** €**I want a refund**This is completly getting robbed on the spot helpless with to small children knowing nobody in England and being completly fucked over***I want my money back!*******************************************************Get*Outlook for Android
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Kiwi.com

Customer service issue
Reported by GetHuman-harpamom
Feb 18th, 2019 - 8 mons ago
I have an issue with Kiwi.com too
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Seen by 3 customers so far
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GetHuman-harpamom started working on this issue
Feb 18th 11:45am