Dear Kiwi support team,*Actually I have purchased a flight with you Booking...

GetHuman-elfakhou's customer service issue with Kiwi.com from February 2019

2 views
 | 
9167 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-elfakhou's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elfakhou's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elfakhou will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elfakhou can let us know if they help or not.
Before contacting them, items GetHuman-elfakhou may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-elfakhou's own words
Dear Kiwi support team,*Actually I have purchased a flight with you Booking *** *** ***. However now it is not possible for me to attend to this flight due to family issue(Mother sickness). I would like to ask if I can postpone the flight to * months later. I have tried the change option but the price for the change is not reasonable, it's more expensive than the flight itself.*sincerly your customer!
GetHuman-elfakhou did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-elfakhou fixed the problem
We are waiting for GetHuman-elfakhou to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elfakhou fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman-elfakhou
Feb 15th, 2019 - 8 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 2 customers so far
Similar issue to 9167 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-elfakhou started working on this issue
Feb 15th 9:38am